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Terms & Conditions for Your congpg Account

congpg Terms & Conditions explain how you open, use and secure your account before entering titles such as No Commission Baccarat or Fortune Fishing Game.

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congpg Terms & Conditions for Your congpg Account
TERMS SUPPORT

Get Help With Account Policy Steps

A clear contact path matters when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification blocks account access, send the account phone number through the support route shown in your account. We can explain which Terms & Conditions step is pending and what detail you need to confirm before access can continue.
Wallet status For DANA, OVO, GoPay or QRIS questions, include the payment reference and wallet status shown on your account. We use those details to identify whether the Terms & Conditions require a correction, confirmation or additional payment check.
Policy requests To ask about a policy change, account closure or stored account detail, use the same account support path. State the request plainly and keep any receipt or reference available so we can connect your request to the correct profile.
DATA AND CONTROL

What congpg Does With Your Policy Details

Our Terms & Conditions work alongside practical account controls rather than replacing them. We use the details connected to your account to check phone access, payment ownership and requests made through support.

Data handling

We handle registration details, phone verification results and payment references for account operation, policy checks and support. Under these Terms & Conditions, you should provide accurate details and tell us when a stored account detail needs correction.

Cookie choices

Cookies can keep a session active and remember necessary choices on the device you use. Our policy treats those files as part of site access, so you can check browser settings when you want to clear or restrict them.

Account security

Your account remains tied to the phone verification step and the login details you control. Do not share those details with another person. If access looks unusual, contact support through the account path before making a wallet or profile change.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained to match a transaction with your profile. This supports the payment clauses in the Terms & Conditions when a receipt or status needs checking.

Retention rules

Some account and transaction records can remain after closure where payment checks, security needs or legal duties require them. The policy explains this practical limit, so closing an account does not automatically erase every related record.

Change requests

For a correction, access request or policy question, contact us through the route displayed after login and identify the account phone number. We may ask for extra confirmation before changing details that affect access or payment ownership.

Terms & Conditions Questions Answered

The questions below address the account decisions that most often need a precise answer before you continue. Each response follows our Terms & Conditions and points you toward the account step, payment record or support route that applies. If your situation is different, contact us from inside your account so we can check the relevant details.

You can read the Terms & Conditions on this policy page before opening an account. We may also show the current policy during an account step or when a material change affects your use. Check the displayed version before confirming registration or a wallet action.

Yes. The Terms & Conditions apply when you use DANA, OVO, GoPay or QRIS through the available account payment path. The wallet or payment reference should match your profile details, and we may pause a transaction while ownership or status is checked.

Phone verification connects the account to a contact detail you control and helps us handle access requests safely. Our Terms & Conditions require this step before account access can continue in the relevant flow, especially when login details or payment status need confirmation.

You can request a correction through the support path shown inside your account. State which detail is wrong and provide the connected phone number. We may ask for confirmation before changing information that affects account access, wallet ownership or a payment record.

Account closure stops future account use according to the Terms & Conditions, but related payment, security or legal records may need to remain for a period. Contact support first if a DANA, QRIS, bank transfer or virtual account reference is still being checked.

Yes. Account eligibility and access depend on local law. The Terms & Conditions apply only where local law permits, and we may limit an account action when a regional rule, verification requirement or payment condition prevents that action from continuing.

Use the support route available inside your account and identify the policy clause or account step you want clarified. Include a payment reference if relevant. We can then address the Terms & Conditions question against your account details rather than giving a general reply.

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